Getting Started
Setup guides for merchants on Shopify or SHOPLINE, plus staff onboarding. Pick your platform below.
Setup guides for merchants on Shopify or SHOPLINE, plus staff onboarding. Pick your platform below.
Complete these steps inside Shopify Admin and the embedded Multiguide Rewards app.
From Shopify Admin, install Multiguide Rewards and approve the requested permissions. Open the embedded app to finish setup.
Open Shopify AppDefine regions and locations, create commission rules, and set settlement currency in Settings. On the Commission page you can enable Manager team bonus: rates are a percentage of the previous month's settled staff commission (Order, Referral, and Refund by store location)—not sales. Each managed store or region earns a separate bonus line.
Create staff records and send email invitations. Staff complete onboarding in the staff web app.
In the setup wizard, enable the Multiguide Referral theme app embed and web pixel. Customers can use a staff code; attribution runs through the pixel and app proxy (/apps/multiguide).
Paid orders generate commissions automatically. Use settlements to record payouts and export reports.
Complete these steps inside SHOPLINE Admin and the embedded merchant app.
Install Multiguide Rewards from the SHOPLINE App Store and authorize the app. Open it from SHOPLINE Admin to finish setup.
Open SHOPLINE AppSet regions, locations, and commission rules to match how you pay staff for referrals and orders. On the Commission page you can enable Manager team bonus: rates are a percentage of the previous month's settled staff commission (Order, Referral, and Refund by store location)—not sales. Each managed store or region earns a separate bonus line.
Add staff in the merchant app and send invites. Staff use the same staff web app as on Shopify.
Deploy the Multiguide Referral theme extension. On an Online Store 3.0 theme, go to Theme settings → App embeds and enable Multiguide Referral. Staff referral links use ?ref= tracking.
Upgrade or downgrade on the Plan page (SHOPLINE in-app billing). Review commissions and run settlements when orders are paid.
No Shopify or SHOPLINE Admin access required. Use the staff web app on your phone.
Open the invitation email from your merchant and complete sign-up in the staff app.
Open Staff AppSign in to view your referral link, commissions, settlements, and activity.
Share your referral link or code with customers. Attributed orders appear after checkout.
Open Sell → Share Cart, search products, add items and quantities, optionally attach a discount code, then send the link to your customer. When they check out, the order credits to you.
Create personal discount codes when your merchant enables that feature.
If you are assigned as a Location or Region manager, open Team Bonus in the staff app. Filter by month and region to view team bonus commission records that were generated for you. If no bonus was created for a period, the list stays empty.
Multiguide Rewards supports Shopify and SHOPLINE. Use the Shopify or SHOPLINE merchant app for your store; staff always use the same staff web app.
No. Staff are invited by the merchant administrator and only need to use the staff app—they do not sign in to Shopify Admin or SHOPLINE Admin.
English, Simplified Chinese, and Traditional Chinese. More languages are planned.
On Shopify, plans use Shopify Billing in the merchant app. On SHOPLINE, paid plans use SHOPLINE in-app subscription billing on the Plan page.
Merchants set Location and Region manager bonus rates on the Commission page. Each month the system totals settled staff commission (by store) for the prior month—including Order, Referral, and Refund lines—and creates separate team bonus commission rows per store or region. Managers see only generated records in the staff app under Team Bonus; later refunds do not trigger a separate manager clawback.
Email [email protected] or contact us through your app marketplace listing.