Getting Started

This guide walks merchants and staff through installing Multiguide Rewards, configuring your program, and going live on your Shopify storefront.

For merchants (Shopify Admin)

Complete these steps in order inside the embedded merchant app.

  1. 1

    Install the app

    From your Shopify Admin, install Multiguide Rewards and approve the requested permissions. Open the embedded app to complete initial setup.

    Open Merchant App
  2. 2

    Configure regions & commission rules

    Define regions and locations, then create commission rules that match how you pay staff for referrals and orders. Set your settlement currency and preferences in settings.

  3. 3

    Add staff & send invites

    Create staff records in Admin and send email invitations. Each invite links to the employee web app where staff complete onboarding and link to your store.

  4. 4

    Enable storefront tracking

    In the installation wizard, enable the Multiguide Referral theme app embed and web pixel. Customers can enter a staff code; orders and sign-ups attribute through the pixel and app proxy (/apps/multiguide).

  5. 5

    Review commissions & settlements

    When orders are paid, commissions calculate automatically. Use settlements to mark payouts and export reports for accounting.

For store staff

No Shopify Admin access required. Use the employee web app on your phone.

  • 1 Open the invitation email from your merchant and complete sign-up in the employee app.
  • 2 Sign in at the staff portal to view your referral link, commissions, and settlements.
  • 3 Share your referral link or code with customers. Attributed orders appear after checkout.
  • 4 Create personal discount codes when your merchant enables that feature.
Open Staff App

Frequently asked questions

Why is an order not attributed?

Confirm the referral embed and pixel are enabled, the customer used a valid staff code or link, and the order was paid. Refunds may adjust commission amounts after attribution.

Where do merchants manage billing?

Subscription and usage charges are handled through Shopify Billing inside the merchant app, synced with your plan limits.

How do privacy requests work?

Shopify mandatory privacy webhooks are processed by our backend. See our Privacy Policy for details.

Need help?

Contact support@maoxing.org or use the support channel on your Shopify App Store listing.